Community Resources

You may not have a lot of time when you need Australian community resources. If you need money, food, or shelter then there are options. No matter what the situation is, there are places to get help so don’t give up until you look into it.

Communities always have some kind of resources that you can use if you want to. If you’re not sure about what you can get help with, try searching online for the city you’re in to see if there’s a way to contact the local government. Sometimes they know what you can use to help you, and there may be other resources online that you can look through to find out what you’ll be able to get help with. Try, for instance, to search for the name of your city and the words “food resources” if you want to find out how to get help with finding something to eat.

You’re going to sometimes have to have proof of what you make in the way of money if you need help based on your income. Sometimes you won’t make enough to cover everything and may be below a certain level so you can get help. If you try to flub the numbers or give them false information in general, getting help then and later may be hard. Be honest, and there are sure to be ways to get help. Just ask around and see if anyone you know can help in the community if all else fails.

The different Australian community resources you may get help from are going to all have different requirements. Find out what you’ll get the most benefits from and what will help you out of the rut you’re in and things should be pretty easy to work your way through.

This list of resources has been developed to help families and carers find the support and the information they need.

National resources

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                            Offers advice, counselling and help to find support for families and carers.

Carers Australia   www.carersaustralia.com.au  1800 242 636
Carers Australia is the national peak body representing carers in Australia. They work directly with associated state and territory organisations to provide programs that work.

The Carer Gateway  www.carergateway.gov.au 1800 422  737                                                                                  A Federal Government initiative, The Carer Gateway is a national online and phone service providing information and resources to support carers. The interactive service finder helps carers connect to local support services.

Commonwealth Respite and Carelink Centres    http://www9.health.gov.au/ccsd/index.cfm                             1800 052 222 (free call)
Carer information, support, respite, and emergency respite (24 hours).

SANE Australia Helpline   www.sane.org     1800 187 263
Information and referral line assisting people with a mental illness, their families and carers.

Family Drug and Alcohol Help    www.familydrughelp.sharc.org.au     1300 660 068 – 24 hours.   Family Drug Help offers a range of services designed to cater for you and your family’s needs.

Centrelink  www.humanservices.gov.au/customer/themes/carers   13 27 17

Carer Payment.  Administered by Centrelink, this scheme supports people who are unable to work because of their caring role. AS well as a fortnightly payment, you may also be entitled to a pension concession card, rent assistance, telephone allowance, pharmaceutical allowance.

Carer Allowance. Administered by Centrelink, this scheme compensates for some of the costs associated with being the primary carer of someone with a mental illness.  No income or asset test exists for the Carer Allowance, and it can be paid in addition to the Carer Payment, or other Centrelink payments.

 

Victoria

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                             Offers advice, counselling and help to find support for families and carers.

Carer Brokerage Funds (Victoria only)                                                                                                                       Area mental health services have access to funds designed to financially support carers to maintain their caring role.  Applications for this fund are generally through Case Managers.  These are generally one-off payments to alleviate a financial burden that has arisen as a result of caring.  Local guidelines apply.

 

 

South Australia

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                              Offers advice, counselling and help to find support for families and carers.

Carers South Australia    www.carers-sa.asn.au
For information about the Carer Support Program and Carer Support Groups please phone the Carer Advisory Service on 1800 242 636

Queensland

Carer Helpline: 1300 554 660 (9am – 5pm).                                                                                                              Offers advice, counselling and help to find support for families and carers.

For young people whose parent or other relative has a mental illness

There are a number of services available to children and young people who have a parent with a mental illness available on the following links:

www.youngcarers.net.au Young Carers Australia recognises that many children and young people (defined as up to twenty five years of age) are providing lots of support at home for a parent or other family member living with a mental health issue, or other health or disability issues. This website provides information for young people, families and professionals, and includes a section on education.

www.copmi.net.au  COPMI (Children of Parents with a Mental Illness) provides information for young people caring for a parent who has a mental illness and for people who care for and work with them. The overall aim of the Australian COPMI initiative is to promote better mental health outcomes for children (0 – 18 years) of parents with a mental health problem or disorder.